Nine out of ten consumers say that they bought something online in 2023. Using online payments and services is more common than ever.
If you want to make things easier for tenants while improving your convenience as well, creating an online portal can be a great move. An online portal can facilitate rental payments and help you stay on the same page with your tenants.
Here are the top three reasons you should create an online tenant portal in Tampa, FL.
1. Improve Communication
One of the top benefits of creating a tenant portal is that it can allow your tenants to communicate with you more easily. You can instantly message tenants when needed and they can message you to make maintenance requests, ask questions, or report any issues that come up.
It can sometimes be hard to get in touch with tenants over the phone or in person. When you create a tenant portal, you can reach each other any time that you need to. You can instantly respond to their questions and concerns.
Improved communication can help you improve your relationship with tenants and help them feel more satisfied. It can make it more likely that they'll renew their leases.
2. Get Paid on Time
A tenant portal makes rent payments and collection easier than ever. Instead of mailing a payment or making a payment to you in person, tenants can easily pay online instead.
It can sometimes be difficult to find the time to mail a payment or get it to you through another method. Going online to pay is simple and easy.
By making payments easier, late payments will be less common. You can also set up payment reminders and allow a tenant to make automatic payments to further ensure that tenants will pay on time.
3. Maintain Your Property
When investing in real estate in Tampa, maintaining your property should be a key concern. A tenant portal helps to make this easier. With a tenant portal, you'll be able to see any maintenance requests that your tenants send to you. This will allow you to stay on top of maintenance and keep your property in the best shape possible.
Maintaining your property will help protect your investment and ensure that it retains its value over time. This will allow you to build more wealth as an investor and help ensure your property is prepared for any new tenants who move in.
Creating an Online Tenant Portal
Creating a tenant portal can make a big impact on your success as a real estate investor and can also be useful for tenants. By improving communication, facilitating payments, and making it easy to stay on top of maintenance, using an online portal can be well worth it.
PMI JCM Realty Group is a locally owned and operated company. We're part of a larger franchise that has been changing the property management industry for more than 20 years. Consider us for your property management needs in Tampa, FL.
Need property management in Tampa? Get in touch with us now to learn more about what we can do for you.